Frequently asked questions about ordering

We accept both purchase orders and credit card orders.

How to place a purchasing order?

• Generate a purchase order. This is often done through your organization's purchasing system.
• Email the order to contact@cellvis.com. This is usually done automatically by your purchasing system. In some cases you need to send us manually.

How to place an order using a credit card?

Order your items online on our website, at the payment options page select the 'Credit Card' option. For your security please DO NOT send your credit card information to us by email.

Can orders be returned?

Orders can be returned within one month of purchase, provided that the packages are intact.